[Forums] XML Records Parsing Issue

We are unable to use XMLRecords.RecordToXml to translate a record into XML. I have tried a variety of different Configuration variations to no avail. I have attached an example of the Record - it is generated from a web service and contains several record lists. The XML output from XMLRecords.RecordToXml  is always this:
<entifier/>

I have verified that the structure is populated with data. Any ideas?

We are using FASt 9.0.1.15, XMLRecords 1.5.5, Java 6. We cannot upgrade to a newer version of anything at this time.